Frequently asked questions
How do I log a meal?
Tap the green + button on the diary, pick a meal slot, and search for your food. Tap a result to adjust the serving and log it. Foods you log often appear in the Eat it again row for one-tap logging.
Can I save a whole meal and log it again later?
Yes — open a meal slot in your diary, choose Save meal, and give it a name. Next time, find it under Saved Meals in food search and log all its items with one tap.
How do streaks work? What is a streak freeze?
Your streak grows for every day you track your food. Miss a day? Dietly automatically uses one streak freeze per week to bridge the gap, so an off day doesn't erase your progress.
How are my calorie and macro targets calculated?
Targets are based on your profile (age, sex, height, weight, activity level) and your goal — lose, maintain, or gain weight — including the timeline you chose during onboarding. You can update your profile anytime in Settings and targets recalculate automatically.
How do I manage or cancel my Dietly PRO subscription?
Subscriptions are managed by your app store. On iPhone: iOS Settings → your name → Subscriptions → Dietly. On Android: Play Store → Profile → Payments & subscriptions → Subscriptions. Cancelling stops the next renewal; you keep PRO until the end of the paid period.
Note: deleting the app does not cancel a subscription.
I reinstalled the app — how do I get my purchase back?
Open the paywall and tap Restore purchases. Make sure you're signed in with the same Apple Account or Google Account you used for the original purchase.
How do I get a refund?
Purchases are processed by your app store, so refunds go through them. Apple: visit reportaproblem.apple.com, sign in, and select the Dietly purchase. Google Play: use the Play Store refund process.
Where is my data stored? Can I export it?
Your diary, weights, and profile are stored locally on your device — no account needed, and we can't see them. Export a full copy anytime via Settings → Export data. See our Privacy Policy for details.
How do I turn reminders on or off?
Toggle smart notifications (meal nudges, evening calories-left check-in, and streak alerts) in the app's Settings. You can also manage them in your device's system settings under Notifications → Dietly.
The nutrition info for a food looks wrong.
Our database combines USDA, Open Food Facts, and curated data, but with millions of foods an occasional error slips through. Email us the food name and what looks off at jeltelud@gmail.com and we'll fix it.
Is Dietly medical advice?
No. Dietly provides general wellness information and estimates only — it's not a medical device and doesn't provide medical advice, diagnosis, or treatment. Please consult a healthcare professional before making significant dietary changes.